Frequently Asked Questions
We’re here to help
Bankruptcy FAQs
What is Bankruptcy Counseling?
What is a Chapter 7 Bankruptcy?
What is a Chapter 13 Bankruptcy?
How much does a Chapter 7 bankruptcy cost?
How much does a Chapter 13 bankruptcy cost?
How do I receive my payments?
Do I need an attorney to file for bankruptcy?
Can I keep my credit cards after filing?
Can I be fired for declaring bankruptcy?
Are there less expensive alternatives to hiring an attorney?
Credit and Debt Counseling
Will my creditors know I have an appointment with you?
Will credit counseling stop legal action and creditor phone calls?
Why will creditors reduce payments through you instead of working directly with me?
What is a judgment?
What is a “charge off?” If my debt has been “charged off,” can a creditor pursue collection?
What happens when I contact an agency?
What do NFCC members charge for counseling services?
What are the benefits of working with Certified Consumer Credit Counselors?
My wages have been attached. What does that mean?
My car was repossessed and resold. Am I liable for the difference between what the car sold for and what was owed?
My agency is interested in becoming a member of the NFCC. Where do I find information about the application process?
I need help and would like to contact a financial counselor. How do I find an NFCC member agency?
How is counseling available?
How do I become a credit counselor?
How are agencies funded?
FAQ: What is the Fair Debt Collection Practices Act (FDCPA)?
Do most creditors contribute to the agency?
Debt Collection Management
What is a judgment?
What is a “charge off?” If my debt has been “charged off,” can a creditor pursue collection?
My wages have been attached. What does that mean?
My car was repossessed and resold. Am I liable for the difference between what the car sold for and what was owed?
FAQ: What is the Fair Debt Collection Practices Act (FDCPA)?
Reverse Mortgages
Will I still have an estate that I can leave to my heirs?
What’s the difference between a reverse mortgage and a bank home equity loan?
What is a reverse mortgage?
How much money can I get from my home?
How do I receive my payments?
How do I qualify for a reverse mortgage?
Can the lender take my home away if I outlive the loan?
Ready to connect or learn more about us?
Call us at 800-388-2227