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The NFCC’s Mission

The National Foundation for Credit Counseling offers education and solutions that ensure better financial futures for all.

Our Promise

 

Common Good

We champion the common good for the consumer, agencies, the industry and the national economy seeking solutions that work for all.

 

Grounded Expertise

We bring the grounded expertise needed to solve today’s problems and plan for tomorrow’s future

 

Inclusive Solutions

We create inclusive solutions that provide a range of products and services (with proven long-term results) to meet a variety of consumer needs.

Keeping Diversity and Inclusion at the Forefront

We strongly believe that diversity and inclusion are critical to the success of our longstanding mission to improve financial well-being for ALL people. Diversity at all levels of the NFCC lends to the direction, focus, and success of efforts to reach traditionally underserved communities with programs that earn the trust of BIPOC communities and empower individuals to achieve their financial goals.

 

Envisioning Homeownership

Promoting wealth-building through homeownership in ethnically diverse communities.

 

Small Business Owner Campaign

Working with multi-cultural marketing agencies to create a trust-building campaign with black millennial entrepreneurial women.

 

Faith-Based Counseling

Establishing relationships with trusted spiritual leaders in diverse communities to act as brand ambassadors.

Ready to connect or learn more about us?
Call us at 800-388-2227

An Agenda Worth Advocating

We are only as strong as the network we built. That is why we continuously work with representatives from large financial institutions to advance issues like improving financial education and counseling and debt repayment. Having and maintaining these relationships is critical to our ability to provide affordable programs and options that can truly transform the financial situations of so many.

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Leadership

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Gloria C. Banks

Chief Compliance Officer & Senior Director of Compliance, Synovus

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Debbie Bianucci

President & Chief Executive Officer, BAI

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Christopher Camaione-Lind

President & Chief Executive Officer, CCCS of Rochester

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Genger Charles

Senior Director, Government Affairs & Strategy, Amherst

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Mike Croxson

Chief Executive Officer, NFCC

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Jay DesMarteau

Senior Executive Vice President, Northwest Bank

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Duane Elmer

Chief Risk Officer Global Consumer & Wealth Management, Goldman Sachs

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Sarah Goldfrank

General Counsel, U.S. Credit Cards Citibank, N.A.

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Michael Grossberg

Executive Vice President - Head of Operations (Unsecured and Small Business) at Wells Fargo

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Kristen Holt

President & Chief Executive Officer, GreenPath Financial Wellness

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George Janas

President, Consumer Debt Counselors

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Jim Triggs

President & Chief Executive Officer, Money Management International

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Faisal Uddin

Senior Vice President, Global Collections, Recovery & Operational Solutions, Synchrony

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Christopher Viale

President, CEO, Director, Cambridge Credit Counseling Corp.

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Gary Vollmer

President & Chief Executive Officer, Advantage Credit Counseling Service

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Eugenio Alonso

President & CEO, Consumer Credit Counseling Services of Puerto Rico

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Wendy Anderson

Chief Compliance Officer, Take Charge America

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Phyllis Caldwell-George

President & Chief Executive Officer, Financial Pathways of the Piedmont

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Mike Croxson

Chief Executive Officer, NFCC

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Jill Feldman

President & Chief Operating Officer, Navicore Solutions

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Kelly Hansen

Director of Financial Solutions, FamilyMeans Financial Solutions

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Sam Hohman

President & Chief Executive Officer, Credit Advisors Foundation

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Tom Luzon

Director, Consumer Credit Counseling Service of Greensboro

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Becky Pakarinen

Senior Director, LSS Financial Counseling

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Jessica Blais

Senior Vice President, Marketing

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Erik Brandt

Marketing Manager

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Barry Coleman

Vice President, Program Management & Education

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Mike Croxson

Chief Executive Officer, NFCC

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Ellen Goury

Vice President, Finance & Human Resources

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Eric Griffith

Manager, Development

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Shelia Hennessy

Staff Accountant

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Meredith Landis

Director, Program Management, Member Support and Events

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Timothy Madigan

Director, Accounting & Federal Grants

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Bruce McClary

Senior Vice President, Memberships & Communications

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Matthew Mueller

Vice President, Development

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Hermond Palmer

Vice President, Outreach & Inclusion

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Pamela Peterson

Senior Director, Membership & Office Operations

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Jennifer Pizi

Chief Operating Officer

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Matthew Ribe

General Counsel

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Patrick Royal

Business Analyst

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Megan Stout

Director, Business Analytics & Member Systems

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Alice Sweeney

Director, Creditor Relations