Paving the Way Forward to Financial Security

Planning Better Futures For All

Our story at the National Foundation for Credit Counseling, while rich in history, is still being written. Since 1951, we have served as a pathway for millions of people to overcome their financial struggles. This holistic system that we’ve built has given us the chance to make money management expertise solutions accessible to all. In our next chapter forward, our goal is to lead a movement that better equips Americans with the tools they need to manage their financial health, and in turn, create a stronger economy for future generations to come.

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Our Promise


Common Good

We champion the common good for the consumer, agencies, the industry and the national economy seeking solutions that work for all.


Grounded Expertise

We bring the grounded expertise needed to solve today’s problems and plan for tomorrow’s future


Inclusive Solutions

We create inclusive solutions that provide a range of products and services (with proven long-term results) to meet a variety of consumer needs.

Financial Empowerment
Financial Responsibility
Financial Growth

Improving Financial Health, 
One Person at a Time

At our core, we are consumer advocates. That is why we have built a national network of similarly committed nonprofit member agencies. 
With NFCC Certified Financial Counselers on board, these agencies offer the right programs and solutions to fulfill our mission of creating access to financial health for anyone who seeks it.

We take pride in our ability to help a variety of people, whether struggling with debt or helping their small business grow. We are here for you.

Keeping Diversity and Inclusion at the Forefront

We strongly believe that diversity and inclusion are critical to the success of our longstanding mission to improve financial well-being for ALL people. Diversity at all levels of the NFCC lends to the direction, focus, and success of efforts to reach traditionally underserved communities with programs that earn the trust of BIPOC communities and empower individuals to achieve their financial goals.


Envisioning Homeownership

Promoting wealth-building through homeownership in ethnically diverse communities.


Small Business Owner Campaign

Working with multi-cultural marketing agencies to create a trust-building campaign with black millennial entrepreneurial women.


Faith-Based Counseling

Establishing relationships with trusted spiritual leaders in diverse communities to act as brand ambassadors.

An Agenda Worth Advocating

We are only as strong as the network we built. That is why we continuously work with representatives from large financial institutions to advance issues like improving financial education and counseling and debt repayment. Having and maintaining these relationships is critical to our ability to provide affordable programs and options that can truly transform the financial situations of so many.


Debbie Bianucci

President & CEO BAI

Gloria C. Banks

Chief Compliance Officer & Senior Director of Compliance Synovus | Corporate Compliance

Jo Ann Barefoot

CEO Alliance for Innovative Regulation (AIR)

Todd Capitao

Director of Financial Empowerment Tenfold

Genger Charles

Senior Director, Government Affairs & Strategy Amherst

Mike Croxson

President & CEO CESI Solutions

Jay DesMarteau

Head of Equipment Finance Lending Club

Duane Elmer

Chief Risk Officer Global Consumer & Wealth Management Goldman Sachs

Sarah Goldfrank

General Counsel, U.S. Credit Cards Citibank, N.A.

Kristen Holt

President & CEO GreenPath Financial Wellness

Jim Triggs

President and CEO, Money Management International

Christopher Viale

Cambridge Credit Counseling Corp.

Gary Volmer

President & CEO Advantage Credit Counseling Service

Kristin Bastian

Grants & Operations Director Origin SC

Christopher Camaione-Lind

President & CEO Credit Advisors Foundation

Jeff Faulkner

Chief Financial Officer & Head of Research and Fundraising

Jill Feldman

President & COO Navicore Solutions

Kelly Hansen

CCCS Director FamilyMeans Financial Solutions

Eleanor “Sam” Hohman

President & CEO Credit Advisors Foundation

Scott Laughlin

Executive Vice President – Community and Creditor Relations CCCS of Buffalo, Inc.

Becky Pakarinen

Senior Director LSS Financial Counseling

Jennifer Pizi

Chief Operating Officer

David Richardson

President & CEO Take Charge America

Cindy Seremek

President American Financial Solutions

Barry Coleman

Vice President of Counseling and Education Programs

Joe Eves

Director of Creditor Relations

Jeff Faulkner

Chief Financial Officer & Head of Research and Fundraising

Ellen Goury

Vice President of Finance

Eric Griffith

Manager of Strategic Partnerships

Shelia Hennessy

Staff Accountant

Larry Lowry

Senior Vice President, Creditor Relations

Timothy Madigan

Director of Accounting & Federal Grants

Bruce McClary

Senior Vice President, Memberships & Communications

Hermond Palmer

Vice President, Housing Programs

Pamela Peterson

Senior Director, Office & Membership Operations

Jennifer Pizi

Chief Operating Officer

Matt Ribe

General Counsel & Strategic Projects

Megan Stout

Director of Enterprise Programs

Alice Sweeney

Quality Director

Daisia Williams

Partnership Programs Manager

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