
There’s no question the COVID-19 pandemic has caused unprecedented economic hardship for so many, including those struggling to make their mortgage payments. To help arm consumers with the knowledge they need to make proactive and informed decisions now and in the future Freddie Mac launched #HelpStartsHere, an initiative focused with providing affected homeowners with options to stay in their homes.
Homeowner Resources
As part of the #HelpStartsHere initiative we’re pleased to share two key resources that were developed to help educate you and address the housing challenges you may be facing.
Sustaining Homeownership in a Crisis: An Interactive Guide for Homeowners
This interactive guide, available in English and Spanish, provides information and resources on:
- How mortgage servicers can help clients that have experienced job loss, reduced income, illness or other issues related to COVID-19 that impacts their ability to make their monthly mortgage payment.
- Steps to take to stay organized and on track if you pursue mortgage relief options.
- Avoiding scams such as “foreclosure rescue fraud.”
- Existing homeowners who developed a workout plan with their Servicer but are uncertain of their future options.
- First-time or new homebuyers facing a COVID-19 hardship.
- Borrowers looking to sell their home during COVID conditions.
- Future homebuyers seeking financial planning and mortgage assistance.
- Module 1: Overview and Introduction of the Homebuying Process
- Module 2: Managing Your Money
- Module 3: Your Credit and Why It Is Important
- Module 4: Getting a Mortgage
- Module 5: Finding a Home and Closing on a Loan
- Module 6: Preserving Homeownership
- Ability to toggle between English and Spanish translation throughout the course.
- Flexibility to take the course at your own pace using multiple devices (mobile phone, tablet, desktop).
- Functionality allows users to log in/out of the tutorial from any device while saving progress on-demand.
- Compatibility with multiple internet browsers.
- Convenient access to course completion certificate.
- User support available in English and Spanish.
- Printable certificate of completion with the user’s name is generated after successfully completing the final quiz. A copy of the certificate can also be provided to a co-borrower, the lender or other housing professional.
Tuesday March 23, 2021
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