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The National Foundation for Credit Counseling Welcomes Amy Hellen as Newest Board of Trustees Member

March 25, 2024

Washington, DC –  The National Foundation for Credit Counseling (NFCC) is delighted to announce the election of Amy Hellen to its Board of Trustees. Amy is the Chief Compliance Officer (CCO) for Discover Financial Services.

Amy brings a wealth of experience in leading and developing effective compliance programs. Throughout her career, she has overseen critical areas such as risk identification, mitigation, and reporting-ensuring consumer and counterparty protection. Her leadership encompasses functions like Fair and Responsible Banking, customer privacy, anti-bribery/corruption compliance, regulatory change management, and regulatory examinations.

Prior to her current role, Amy held progressively senior positions in Risk Management and Compliance at TD Bank for 15 years. Her experience also includes retail banking roles at Chase, PNC, and Fifth Third Bank.

Amy is actively involved in promoting women’s leadership and mentoring within the financial services industry. She currently serves on the boards of Ascendus and Syracuse University’s Whitman School of Management and Lubin School of Accounting. She holds an undergraduate degree from Pennsylvania State University and an MBA from Syracuse University.

“The NFCC will benefit from Amy’s extensive compliance expertise, proven track record in leadership, and commitment to the community,” said Mike Croxson, Chief Executive Officer of the NFCC. “Her leadership and depth of experience in the financial service sector will help guide our work toward broadening the scope and impact of nonprofit credit counseling.”

The NFCC Board of Trustees consists of 18 members of diverse backgrounds and experience, each demonstrating a commitment to help Americans overcome debt challenges and achieve financial wellbeing. More information is available at the NFCC website.

About the NFCC
Dedicated to educating Americans about how to reduce personal or household debt responsibly, the National Foundation for Credit Counseling (NFCC) is a trusted, nationwide resource for education and support in building financial management skills. Through its network of nonprofit agencies and certified counselors, the NFCC offers impactful approaches to debt reduction and improved credit standing, whether consumers are struggling with credit card debt, decisions about housing, or student loans. For more information about the NFCC or to be connected to a certified counselor, please call 800-388-2227 or visit