Planning Better Futures for All

Our story at the National Foundation for Credit Counseling, while rich in history, is still being written. Since 1951, we have served as a pathway for millions of people to overcome their financial struggles. This holistic system that we’ve built has given us the chance to make money management expertise solutions accessible to all. In our next chapter forward, our goal is to lead a movement that better equips Americans with the tools they need to manage their financial health, and in turn, create a stronger economy for future generations to come.

Our Promise


Common Good

We champion the common good for the consumer, agencies, the industry and the national economy seeking solutions that work for all.


Grounded Expertise

We bring the grounded expertise needed to solve today’s problems and plan for tomorrow’s future


Inclusive Solutions

We create inclusive solutions that provide a range of products and services (with proven long-term results) to meet a variety of consumer needs.

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Financial Empowerment
Financial Responsibility
Financial Growth

Improving Financial Health, One Person at a Time

At our core, we are consumer advocates. That is why we have built a national network of similarly committed nonprofit member agencies. With NFCC Certified Financial Counselors on board, these agencies offer the right programs and solutions to fulfill our mission of creating access to financial health for anyone who seeks it. We take pride in our ability to help a variety of people, whether struggling with debt or helping their small businesses grow. We are here for you.

Keeping Diversity and Inclusion at the Forefront

We strongly believe that diversity and inclusion are critical to the success of our longstanding mission to improve financial well-being for ALL people. Diversity at all levels of the NFCC lends to the direction, focus, and success of efforts to reach traditionally underserved communities with programs that earn the trust of BIPOC communities and empower individuals to achieve their financial goals.


Envisioning Homeownership

Promoting wealth-building through homeownership in ethnically diverse communities.


Small Business Owner Campaign

Working with multi-cultural marketing agencies to create a trust-building campaign with black millennial entrepreneurial women.


Faith-Based Counseling

Establishing relationships with trusted spiritual leaders in diverse communities to act as brand ambassadors.

An Agenda Worth Advocating

We are only as strong as the network we built. That is why we continuously work with representatives from large financial institutions to advance issues like improving financial education and counseling and debt repayment. Having and maintaining these relationships is critical to our ability to provide affordable programs and options that can truly transform the financial situations of so many.



Gloria C. Banks

Chief Compliance Officer & Senior Director of Compliance Synovus, Corporate Compliance

Debbie Bianucci

President & Chief Executive Officer, BAI

Genger Charles

Senior Director, Government Affairs & Strategy Amherst

Mike Croxson

Chief Executive Officer, NFCC

Jay DesMarteau

Senior Executive Vice President, Northwest Bank

Duane Elmer

Chief Risk Officer Global Consumer & Wealth Management Goldman Sachs

Sarah Goldfrank

General Counsel, U.S. Credit Cards Citibank, N.A.

Michael Grossberg

Executive Vice President - Head of Operations (Unsecured and Small Business) at Wells Fargo

Sam Hohman

President & Chief Executive Officer, Credit Advisors Foundation

George Janas

President, Consumer Debt Counselors

Helene Raynaud

President & CEO, CCCSMD

Jim Triggs

President & Chief Executive Officer, Money Management International

Faisal Uddin

Senior Vice President, Global Collections, Recovery & Operational SolutionsSynchrony

Christopher Viale

Cambridge Credit Counseling Corp.

Gary Vollmer

President & Chief Executive Officer, Advantage Credit Counseling Service

Eugenio Alonso

President & CEO, Consumer

Christopher Camaione-Lind

President & Chief Executive Officer, CCCS of Rochester

Mike Croxson

Chief Executive Officer, NFCC

Rob Czyzewski

General Manager, Consumer Education Services, Inc. (CESI)

Jill Feldman

President & Chief Operating Officer, Navicore Solutions

Kelly Hansen

CCCS DirectorFamilyMeans Financial Solutions

Scott Laughlin

Executive Vice President – Community and Creditor Relations Parachute Credit Counseling

Tom Luzon

Director, Consumer Credit Counseling Service of Greensboro

Becky Pakarinen

Senior DirectorLSS Financial Counseling

David Richardson

President & Chief Executive Officer, Take Charge America

Jessica Blais

Senior Vice President, Marketing

Erik Brandt

Marketing Manager

Barry Coleman

Vice President, Program Management & Education

Mike Croxson

Chief Executive Officer, NFCC

Ellen Goury

Vice President, Finance & Human Resources

Eric Griffith

Manager, Development

Shelia Hennessy

Staff Accountant

Timothy Madigan

Director, Accounting & Federal Grants

Bruce McClary

Senior Vice President, Memberships & Communications

Matthew Mueller

Vice President, Development

Hermond Palmer

Vice President, Outreach & Inclusion

Pamela Peterson

Senior Director, Membership & Office Operations

Jennifer Pizi

Chief Operating Officer

Matthew Ribe

General Counsel

Megan Stout

Director, Business Analytics & Member Systems

Alice Sweeney

Director, Creditor Relations