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Please stay tuned for NFCC Connect 2021 announcements.
The coronavirus pandemic has forever changed the way people live and work, but it has also delivered a significant shock to the economy. Our speakers and panel will identify who is most impacted and discuss the unintended consequences.
The Q&A will be followed by a moderated panel of subject matter experts and leaders in the area of financial services and consumer financial health.
Rebecca Steele – President & CEO, NFCC
Jo Ann Barefoot – CEO & Cofounder at Alliance for Innovative Regulation and Cofounder of Hummingbird Regtech
Alanna McCargo – Vice President for the Housing Finance Policy Center, Urban Institute
Darlene Goins – Senior Vice President, Head of Financial Health Philanthropy, Wells Fargo Foundation
For consumers in need of financial services help, the path to find that help is confusing and overwhelming. This confusion creates opportunities for consumers to be taken advantage of while also impacting the creditors with whom they bank. What education, services, and disclosures are needed to reach consumers in need?
Our keynote speaker will be followed by a moderated panel of subject matter experts and leaders in the area of financial services and consumer financial health.
Richard Levick – Chairman & CEO of Levick
Johnny Cantrell – Chief Executive Officer, Apprisen
Mike Croxson – Chief Executive Officer, Consumer Education Services Inc. (CESI)
Major General Steven J. Lepper – (USAF Retired) - President and CEO, Association of Military Banks of America (AMBA)
Vanessa Megaw – Finance and Policy Analyst, Consumer Financial Protection Bureau (CFPB)
The digital delivery of financial services are growing at an astounding pace. COVID has only accelerated the rate of change. This session will examine the impacts of this rapid growth on consumers, institutions, communities, and the economy as a whole.
Our keynote speaker will be followed by a moderated panel of subject matter experts and leaders in the area of financial services and consumer financial health.
Bruce McClary – Senior Vice President of Communications, NFCC
Kevin Moss – Consultant/Senior Advisor/Board member in Lending and Payments
John McNamara – Assistant Director, Office of Consumer Credit, Payments, & Deposits Markets, CFPB
The urgency of rapid organizational change placed enormous pressure on leaders as they managed the challenges associated with managing staff and resources while meeting consumer needs.
A special keynote speaker will be followed by a moderated panel of subject matter experts and leaders in the area of financial services and consumer financial health.
Rebecca Steele – President and CEO, NFCC
Kristen Holt – President and CEO, Greenpath
Jim Triggs – President and CEO, MMI
The events of 2020 have shaken up the housing market. This session will focus on supporting existing homebuyers and renters while expanding efforts to increase access to homeownership.
A special keynote speaker will be followed by a moderated panel of subject matter experts and leaders in the area of financial services and consumer financial health.
Rebecca Steele – President & CEO, NFCC
Kathy Cummings – SVP, Homeownership Solutions & Affordable Housing Programs, Bank of America
Kim Saunders – President and CEO, National Bankers Association
Chrissi Johnson – Vice President, Federal Policy and External Affairs, Quicken Loans Family of Companies
Matt Ribe – General Counsel, NFCC
Chuck Wehrwein – Chief Operating Officer, Housing Partnership Network (HPN)
Melinda Opperman – President, Chief Relationship Officer, Credit.org
The financial services landscape is changing around us at an accelerating pace. This session will examine how new Fintech entrants, regulatory changes, and the explosion of data sources are influencing the types and pace of change. The panel discussion will dig deeper into how these changes may be impacting the credit counseling world.
Our keynote speaker will be followed by a moderated panel of subject matter experts and leaders in the area of financial services and consumer financial health.
Rebecca Steele – President & CEO, NFCC
Itzik Cohen – CEO and Founder of Payzen
Debbie Bianucci – President and CEO, BAI
Mike Croxson – President & CEO, Consumer Education Services, Inc
Michael Grossberg – Executive Vice President, Head of Consumer Servicing and Default, Wells Fargo
The Ohio State University will share findings from the latest round of research related to the long-term impact of financial counseling. The study follows outcomes for individuals counseled through the NFCC Sharpen Your Financial Focus Program and draws comparisons with other, non-counseled individuals. This session will explore the relevancy of the findings and the application of what is learned.
Our keynote speaker will be followed by a moderated panel of subject matter experts and leaders in the area of financial services and consumer financial health.
Pete Klipa – Senior Vice President, Creditor Relations, NFCC
Rod Griffin – Senior Director of Public Education and Advocacy, Experian
Collin O’Rourke – Policy Analyst, Community Affairs, CFPB
Kathy Steinberg – Vice President, Research for Public Release, Harris Poll
Chris Viale – President & CEO, Cambridge Credit Counseling
Our annual member meeting and election, the Counsel on Member Affairs (CMA), Board of Trustees and creditor breakout sessions will also take place online. Scheduling and participation details will be provided separately.
