Connect 2024

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Welcome to CONNECT 2024! The dress code for all conference sessions is business casual. While we anticipate warm, summery weather, light jackets or sweaters are recommended as temperatures inside the hotel can be cool.

Monday, August 26th

Registration Open

3:00 – 7:00 PM

Board Meeting

3:00 – 4:00 PM

Members only.

Global Alliance Meeting

4:15 – 5:15 PM

Members only.

Welcome Remarks & Reception

5:00 – 7:00 PM

Join NFCC staff and veteran attendees as we commence Connect 2024. Enjoy light refreshments and networking opportunities with colleagues.

Board of Trustees and Council on Member Affairs Dinner

6:00 PM

Members only.

Dinner of your choice

7:00 PM

Tuesday, August 27th


7:00 – 8:45 AM

Welcome & State of the Sector

8:30 – 9:30 AM

Coffee Break

9:30 – 9:45 AM

A Conversation About Open Banking

9:45 – 10:45 AM

Coffee Break

10:45 – 11:00 PM

Keynote: Stacey Tisdale and Tiffany Aliche, “The Budgetnista”

11:00 AM – 12:00 PM


12:00 – 1:00 PM

Breakout Sessions

1:00 – 2:30 PM

We will break into small groups to work together to answer the question: “How might we leverage technology to prepare for the future of credit counseling?”

Coffee Break

2:30 – 3:00 PM

HUD Training Session 1

2:45 – 3:45 PM

Sign up for one of the two sessions offered.

HUD Training Session 2

3:45 – 4:45 PM

Sign up for one of the two sessions offered.

Team Building Session

3:00 – 4:30 PM

We will break into small teams to tackle a challenge together.

Innovation Partner of the Year

4:45 – 5:15 PM

Join us in recognizing the inaugural recipient of the Innovation Partner of the Year award.

Creditor Mingle

5:30 – 7:30 PM

Join us for an informal networking reception with creditors from large and small organizations.

Global Alliance Dinner

6:30 PM

Members only.

Dinner of your choice

7:30 PM

Wednesday, August 28th


7:00 – 8:45 AM

Member Meeting

8:30 – 9:30 AM

Members only.

Empowering Indebted Consumers: Regulatory and Enforcement Priorities of the Consumer Financial Protection Bureau

9:30 – 10:30 AM

A conversation between leaders in the regulatory field.

Coffee Break

10:30 – 10:45 AM

Plenary Session: Innovative Ideas

10:45 – 11:30 AM

Have you heard about an interesting AI application? Have you discovered a mind-blowing tool, process, or trick for supporting consumers? Take the stage at Connect 2024 for five minutes to share your most innovative ideas.

Next Steps Networking Session

11:30 AM – 12:30 PM

Awards and Life Beyond Debt Banquet

12:30 – 2:30 PM

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Founded in 1951, the National Foundation for Credit Counseling is the oldest nonprofit financial counseling organization with a mission to help all Americans gain control over their finances. We support a network of committed member agencies to deliver high quality, practical financial education and counseling services. Our 1,500+ NFCC certified credit counselors serve 50 states and all U.S. territories, empowering millions of consumers to take charge of their finances. Our NFCC certified credit counselors offer one-on-one financial reviews that address credit card debt, student loans, housing decisions, and overall money management.