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Privacy Notice and Security Policy

Consumer Privacy Notice

Why? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What? The types of personal information we collect can include:
  • Social Security number, income, assets, and liabilities
  • Account balances and transaction history
  • Credit history and payment history
How? All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers' personal information; the reasons NFCC® chooses to share; and whether you can limit this sharing.

Reasons we can share your personal information Does NFCC® Share? Can you limit this sharing?
For our everyday business purposes - such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus Yes No
For our marketing purposes - to offer our products and services to you Yes No
For joint marketing with other financial companies Yes No
For our affiliates' everyday business purposes - information about your transactions and experiences. Yes No
For our affiliates' everyday business purposes - information about your creditworthiness No We don't share
For our affiliates to market to you - No We don't share
Questions?   Call (202) 677-4300 or go to

What we do
How does NFCC® protect my personal information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal and state law. These measures include computer safeguards and secured files and buildings.
How does NFCC® collect my personal information? We collect your personal information, for example, when you:
  • give us your income, account balances, credit history, employment information, or contact information;
We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.
Why can't I limit all sharing? Federal law gives you the right to limit only:
  • sharing for affiliates' everyday business purposes-information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for nonaffiliates to market to you
State laws and individual companies may give you additional rights to limit sharing. See below for information on your rights under certain State laws.

Affiliates Companies related by common ownership or control. They can be financial and nonfinancial companies.
  • NFCC® has no affiliates
Non affiliates Companies not related by common ownership or control. They can be financial and nonfinancial companies.
  • Non affiliates we share with can include your financial service providers or creditors; Member Agencies; the administrators, intermediaries, or other entities that fund and manage grants; and NFCC®'s service providers, agents, or representatives.
Joint Marketing A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
  • Our joint marketing partners include Member Agencies.
Other Important Information
Information for Residents of Vermont, Nevada & California
  • Vermont. NFCC® will not share Personal Information we collect on Vermont residents with affiliates or entities outside NFCC® except with their written authorization.
  • Nevada. Nevada law requires that we also provide you with the following contact information:
      Bureau of Consumer Protection, Office of the Nevada Attorney General, 555 E. Washington St., Suite 3900, Las Vegas, NV 89101; Telephone Number - (702) 486 3132; Electronic Mail -

      National Foundation for Credit Counseling,2000 M Street, NW, Suite 505, Washington, DC 20036; Telephone Number - (202) 677-4300; Electronic Mail -
  • California. California law requires us to provide a separate notice to California residents. That notice is available at
The NFCC Vision is to create a national culture of financial responsibility.
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