The National Foundation for Credit Counseling is pleased to announce that Rebecca Steele has become the new President and CEO. Rebecca is a proven leader with extensive executive-level experience in retail financial services and mortgage lending with major financial services companies. She brings a renewed consumer focus to America’s largest and longest serving nonprofit dedicated to financial empowerment, with more than 20 years of experience in managing some of the nation’s largest and complex residential mortgage banking businesses.
Along with her focus on serving the needs of NFCC clients, Rebecca will bring her industry leadership experience, relationships and insights to the NFCC with a focus on building support and momentum for the NFCC national membership.
Over the course of her 20 years in financial services she has led operations, integration and cultural transformation after mergers and acquisitions, implemented a comprehensive overhaul of default management areas in banks, provided congressional testimony that resulted in greater public transparency during the housing crisis, worked with the US Department of the Treasury to implement Making Home Affordable programs, and partnered with numerous nonprofits to identify innovative pathways to recovery from the housing crisis.
Rebecca most recently served as the Chief Operating Officer of Spring EQ, a retail call center home equity start-up company. Her earlier work includes executive leadership positions at JP Morgan Chase, Bank of America, and PHH Cendant Mortgage. Rebecca received a Master of Business Administration degree from Villanova University and a Bachelor of Science degree from Drexel University.
Rebecca’s depth of leadership experience in financial services will help the NFCC drive forward motion for innovative consumer programs like Envisioning Home OwnershipSM, Small Business Owner Financial Coaching, new consumer debt reduction services and the next phase of Sharpen Your Financial Focus. In addition to the growth of those programs, she will guide the organization and its members as new business models and services are identified to serve the needs of future clients.
To learn more about Rebecca and the NFCC, visit here.