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Save the Date

September 19-21, 2022

2022 NFCC Connect Will Be In-Person at The Westin in Old Town Alexandria, VA

Details to come

Congratulations to Our 2021 NFCC Awards of Excellence Winners

2021 Session Recordings

Consumer Financial Protection in a Digital World 2030

Keynote: Bryce McNitt, Chief of Staff, CFPB

Considering the policy priorities of the CFPB and the state of our economy in a post-COVID environment, this session will explore their alignment with the consumer solutions offered by the nonprofit financial service sector. Credit recoveries and repayment, homeownership gaps and the need to improve equity through financial inclusion. Special Q&A Session with Rebecca Steele

Followed by a Fireside Chat Featuring: Jo Ann Barefoot, CEO and Founder, Alliance for Innovative Regulation (AIR) and Rebecca Steele.


Helping Communities of Color Build Wealth Through Homeownership

Keynote: Cedric Hughes Jones, Jr., Pastor of Mt. Zion Baptist Church, Philadelphia, PA

Addressing the crisis of near-record low homeownership levels among black and brown communities, speakers and panelists will share the latest on innovative efforts to help renters achieve greater financial stability as homeowners. Featured examples will demonstrate the impact of more inclusive access to homeownership on the individual, community and the broader economy.

Followed by Panel: Clay Armbrister, President of Johnson C. Smith University (HBCU), Stacey Walker, Director, Housing Outreach, Client & Community Engagement, Freddie Mac, Moderator: Hermond Palmer, Vice President, Housing Programs, NFCC

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Housing Reach and Technology Solutions

Keynote: Cindy Waldron, Vice President of Research and Analytics, Freddie Mac

A discussion of the ways that new technology can create effective and efficient pathways to homeownership for more people, especially when integrated with proven counseling solutions.

Panel to follow: David Young, Housing Action Illinois, Meaghan McCarthy, Vice President, Affordable Housing & Consumer, Housing Partnership Network, Jeff Faulkner, Chief Operating Officer & Chief Financial Officer, NFCC, Thomas Dombrowski, Housing & Outreach Manager, SF Client & Community Engagement, Freddie Mac

Moderator: Matt Ribe, General Counsel, NFCC

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Consumer Supports to Aid Post-COVID Recovery

Keynote: John McNamara, Principal Assistant Director of Markets, CFPB

The importance of expanded solutions for distressed consumers during the post-pandemic recovery will bring programs such as the 72-month Debt Management Plan and the Debt Reduction Program to center stage.

Panel to Follow:  Michael Grossberg, Wells Fargo, Panelists (TBD)

Moderator: Kurt Grossheim, NFCC Board Trustee and former Synchrony COO

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The Power of Data to Drive Change

Keynotes: Dr. Stephanie Moulton, PhD & Melissa Koide, Founder & CEO, FinRegLab

Followed by Panel: Scott Hannah, President, Credit Couselling Society, Duane Elmer, Chief Risk Officer, Global Consumer & Wealth Management, Goldman Sachs, Seth Julian, Executive Vice President, Network Services, Opportunity Finance Network (OFN), Kevin Moss, Consultant

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Tuesday, December 7, 12-1:30 PM ET (NEW DATE)

Expanded Opportunities to Assist Renters

A look at the need for and potential impact of renter resources to assist those facing potential eviction as pandemic-related moratoriums come to an end.

Speaker Line-up

Per Olstad, Senior Advisor, Consumer Financial Protection Bureau (CFPB);

Vanessa Megaw, Senior Policy Advisor (Detail), Community Economic Development at U.S. Department of the Treasury

Genger Charles, NFCC Board of Trustees & Head of Government Relations and Strategy for Amherst Holdings

Melinda Opperman, President and Chief Relationship Officer,


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