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This year’s NFCC Connect in Dallas was THE place to be. So much is changing in the credit counseling industry and with those changes comes tremendous opportunity. We wrapped our arms around the roles of technology, where the business opportunities lie and how to meet customer expectations so it all makes sense for your agency – no matter the size.

At the 2018 conference attendees:

Met Rebecca Steele, NFCC’s new President & CEO, and heard about what’s next for NFCC and our members at the Opening Session.

Jo Ann Barefoot, CEO of Barefoot Innovation Group and co-founder of Hummingbird RegTech, shared insights on creating inclusive consumer financial services through innovation as she led a keynote panel discussion about The Future of FinTech and Financial Health.

Heard from Greg McBride, from Bankrate.com, about upcoming economic trends and their impact on the future of financial counseling.

Michael J. Curran, Bank of America, shared “Using Data to Transform Serving LMI Communities”

Dr. Chitra Dorai, Data Science and A.I. Expert and Entrepreneur, discussed “The Future of AI and the Customer Experience”

Networking with Peers and Partners

  • Topical Roundtable Discussions
  • Creditor Breakouts
  • Receptions
  • Sunday Golf Classic (see link on “Schedule” tab for more information) and Dallas Tour (details to come)

Educational Session Topics

  • Client Experience and Operations
  • New Business Models
  • Outreach and Partnerships

Make plans to join us in 2019 for two-and-one-half-days of impassioned networking and timely education with your industry peers, sector associates and new partners.

Thank You 2018 NFCC Connect Sponsors


Bank of America

Gold Scholarships

Wells Fargo

Silver Scholarships



Capital One





TD Bank

Partnership Plus