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Jeff Faulkner, Chief Operating Officer & Chief Financial Officer

National Foundation for Credit Counseling

Jeff Faulkner is the Chief Operating Officer and Chief Financial Officer of the National Foundation for Credit Counseling (NFCC).

Founded in 1951, the NFCC is the nation’s first and largest nonprofit dedicated to improving people’s financial well-being. With a national network of member offices serving 50 states and Puerto Rico, NFCC Certified Credit Counselors are financial advocates, empowering millions of consumers to take charge of their finances through one-on-one financial reviews that address credit card debt, student loans, housing decisions and overall money management.

Jeff recently served as Acting President and CEO of the NFCC from November 2017 to July 2018. Prior to that, Jeff was Executive Vice President and Chief Operating Officer from 2015 to October of 2017, and before 2015 he was a member of the NFCC Advisory Council for ten years. Jeff has over 35 years of professional experience, most notably in scaling nonprofit financial and community development services. His prior work included serving Executive Partners, Inc. as a partner, where he was responsible for engaging in operational optimization activities with corporate, government and nonprofit entities. Faulkner previously worked as president of Ways to Work, a federally-certified Community Development Financial Institution with a national field of service and a unique focus on family strengthening consumer lending activities.

Faulkner is an MBA graduate of Harvard Business School and currently resides in Alexandria, VA.