Start here Give us a call
Talk to a Non-Profit Financial Counselor

Call NFCC at

NFCC and its member agencies are here to help. Counselors are available by phone around the clock to assist if you are experiencing job loss, temporary loss of income or financial hardship during this time. 

Talk to a nonprofit counselor now!


COVID-19, coronavirus is causing stress and anxiety as schools, businesses, states and even countries shut down, in an effort to stop the spread and protect the vulnerable populations. Their have been immediate impacts to the economy. While, the long-term impact is unknown. The NFCC has put together these resources to help you manage your finances as we navigate these uncertain times, together.

COVID-19 Financial Impact Update Live Videos

(in order from most recent)

#Facebook Live: #COVID19 Financial Impacts Update 3-25

Live #Coronavirus #FinancialFacts Chat Check-in 3-20

Live #Coronavirus Financial Impacts Update and Q&A

Live Q&A: Credit and Money Updates About #COVID-19, #coronavirus.

#FinancialFacts Chat: How to prepare financially for the effects of #COVID19 aka #Coronavirus

How to Discuss a Temporary Financial Hardship with Your Creditor

  • Start the conversation by explaining the cause of your financial hardship. Be honest, calm and detailed in your explanation. Include information about loss of hours, wage reductions and any other circumstances that have a direct impact on your ability to pay your account as agreed.
  • Ask about special hardship programs that can help keep your account up to date based on your current and anticipated ability to pay. While you can mention specific examples, you should ask the question in an open-ended way to see what the creditor has to offer. Not all creditors offer the same solutions, so you may find differences among your creditors.
  • Once you have come to an agreement about the program that would be the best fit for your situation, be sure to request a confirmation of the adjusted terms in writing. An email from your creditor should be sufficient.
  • Make sure that you understand what is expected of you according to the new temporary terms and ask the creditor if there is any room to further adjust or reassess the situation if conditions continue longer than expected or if they worsen.
  • Remain in touch with the creditor to alert them of any changes that may influence payments.
  • Work with a nonprofit NFCC credit counselor to work on an emergency budget and help get your finances back on track.

*More resources and articles will be added as they become available.

For updates on COVID-19, visit the Centers for Disease Control and Prevention (CDC) or World Health Organization (WHO)